Customer experience software built for MSPs.
The Invarosoft® CX Platform helps your MSP reduce stack bloat with ITSupportPanel (Client Portal, Apps, Bots, Automation, vCIO, CSAT, Service Catalog, Forms, Approvals, Ticket Diagnostics) and supercharge your PSA with back end support tools powered by ITControlPanel (Live Chat, Secure Caller Verification, Secure 2FA Messaging).Want to find out more? Contact our team
Improve CX, Security & Productivity with ITSupportPanel® and front-end your PSA with an integrated client & support portal. Give clients a one pane of glass branded desktop and mobile App to streamline support (save 3-5 mins per ticket) and an integrated client portal to see their tickets, approvals, device listing, network diagram, access training + more.
Improve your NPS & CSAT scores and reduce churn by delighting users with a ‘One-Pane of Glass’ ICT experience they love. In this App economy users are crying out for a modern IT Support experience vs ‘support@’ and phone.
Save 3-5 minutes per ticket by getting the correct ticket information the first time, reduce phone support calls by up to 50% by making it easy for users to access support and reduce inbound support tickets by 5-10% using self service bots.
Increase your service desks security by implementing Secure Caller Verification for Identity Security and send passwords and other sensitive information using Secure 2FA Messaging. Your Engineers can manage this easily using the ITControlPanel App.
Improve communication using Live Chat, Push Broadcasts, Push Messaging, Push Ticket Updates, vCIO tools, News and Bots. Provide a modern approach to support using the powerful in-bound or outbound Chat and cut through the noise of email with Push.
Invarosoft is the only vendor that ticks all areas and provides the complete platform for your team.
Technology To Go (TTG) is a managed services distributor, providing a range of niche solutions to serve the IT market.
We seek out the right solutions and opportunities to grow your business and open up advantageous routes to market. If you would like to learn more about our technology solutions or are interested in partnering with us, please get in touch with a member of our team.